VELKOOR CY20 — Folding Electric Bike | 250 W | 432Wh Battery | UK Stock
The VELKOOR CY20 is a folding electric bike with 20" x 1.95" tyres. Five levels of pedal assist. LCD display with speed, battery and trip data.
250 W nominal brushless hub motor. Assistance is limited to 25 km/h and cuts out above that speed. No throttle is fitted. The bike is supplied as a pedal-assist electric bicycle, compliant with EN 15194 and UK EAPC rules.
Removable 36V 12Ah lithium-ion battery (432Wh). It charges on or off the frame. Stated range: up to 65 km. Range is stated under test conditions: 75 kg rider, flat terrain, moderate pedal assist, tyres at the recommended pressure, 20 °C, no headwind. Your real-world range will differ with rider weight, gradient, temperature, tyre pressure and assist level.
Free delivery to mainland UK. We do not currently ship to Northern Ireland, the Channel Islands or the Isle of Man.
Handling: 24 to 48 hours (Mon–Fri).
Transit: 3 to 6 working days.
Total: 4 to 8 working days from order confirmation.
You receive a tracking link by email as soon as the bike leaves the warehouse.
Read the full Shipping Policy
You have 14 calendar days from delivery to change your mind, without giving a reason.
Email contact@velkoor.com to receive your RMA number and the UK return address. The bike must be returned unused, in its original packaging, with all accessories. Return shipping is paid by you.
Refunds are issued to the original payment method within 7 to 14 days of receiving the goods.
Read the full Returns & Refund Policy
FREE UK DELIVERY
Every bike ships free to mainland UK. No minimum order.
CUSTOMER SUPPORT
Mon–Fri, 10am–6pm UK time. We reply within 24 hours.
14-DAY RETURNS
Changed your mind? Send it back within 14 days of delivery.
SECURE PAYMENT
Visa, Mastercard, Amex, PayPal, Apple Pay, Shop Pay, Klarna.
You can request a return within 14 days of receiving your order. Returned items must meet the conditions set out in our Refund Policy. Please contact our customer service team before sending an item back.
Once your order has been dispatched, you will receive tracking information by email. You can also use our Track Your Order page to check the latest available delivery status.
UK orders are currently estimated to arrive within 4–8 working days. Tracking information will be provided once your order has been dispatched.
We currently offer free delivery within the United Kingdom.
Our customer service team is available Monday to Friday, 10am–6pm UK time.
Phone : +44 7344 027607
E-Mail : contact@velkoor.com
